Privacy Policy
Effective Date: October 3, 2025 Last Updated: October 3, 2025
WpAuto ("Company," "we," "our," or "us") is committed to protecting the privacy of our users ("you," "your," "customers"). This Privacy Policy describes how we collect, use, share, and protect your information when you use our website, mobile applications, and services including WhatsApp Business API, Messenger, Instagram, CRM, and related automation tools (collectively, the "Services").
By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information: Full name, Email address, Mobile/Phone number, Business name and details, Billing details (address, GST, tax information), and encrypted Login credentials.
1.2 Business & Customer Data: WhatsApp API numbers linked to your account, Messages sent/received via APIs, Customer details uploaded to CRM, and Chatbot configurations/flows.
1.3 Payment Information: Transaction details through secure gateways. No credit card or sensitive banking details are stored on our servers.
1.4 Technical & Usage Data: IP addresses, device identifiers, access logs, and Cookies for session management.
2. How We Use Your Information
We use collected information to:
Provide, operate, and improve our Services.
Authenticate and secure user accounts.
Facilitate communication via WhatsApp, Facebook, Instagram, etc.
Process transactions and manage billing.
Automate workflows, campaigns, and chatbots.
Comply with legal obligations and regulatory requirements.
3. How We Share Your Information
We may share information only in the following circumstances:
With Service Providers: Payment gateways, hosting, and SMS/email providers.
With Business Partners: Meta (WhatsApp, Facebook, Instagram) and third-party apps connected via automation (Shopify, WooCommerce, etc.).
For Legal Compliance: To comply with laws, court orders, or to prevent fraud.
Business Transfers: In case of merger or acquisition. We never sell your personal information.
4. Data Retention
Customer data in CRM remains until you delete it or close your account.
Transactional/legal records are retained as required by law.
Logs are typically retained for up to 12 months.
5. Cookies & Tracking Technologies
We use cookies to maintain user sessions, remember preferences, and measure site traffic. You may disable cookies through browser settings, but some features may not function properly.
6. Data Security
We implement SSL/TLS encryption, encrypted storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA, Indian IT Act), you may have the right to access, correct, delete, or port your data. You can exercise these rights by contacting us at info@wpauto.in (or your designated support email).
8. Third-Party Links & Integrations
We are not responsible for the privacy practices of third-party platforms (Meta, Shopify, etc.). We encourage you to review their policies.
9. Children’s Privacy
Our Services are not directed to individuals under the age of 18.
10. International Data Transfers
Your data may be processed outside your country as we integrate with global platforms. We ensure appropriate safeguards are in place.
11. Updates to this Privacy Policy
Updated versions will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
WpAuto™️
Phone: +91 93744 86688